- How do I place an order?
You can browse the lamps you like directly on the website, select the specifications and quantity, click “Add to Cart”, and then follow the prompts to complete the checkout process. - Can I modify or cancel my order?
If the order has not been shipped, please contact our customer service team as soon as possible and we will do our best to assist in modifying or canceling the order. If it has been shipped, it must be processed according to the return and exchange policy. - What payment methods are supported?
Sipora LLC supports a variety of secure payment methods, including credit cards, debit cards and third-party payment platforms, which are subject to the specific display on the checkout page. - How long does it take to ship?
We usually arrange shipment within 1-2 business days after receiving payment. The specific shipping time and logistics progress can be viewed in the order details. - Do you provide international shipping?
Yes, Sipora LLC provides international shipping services. Shipping costs and estimated delivery times will be automatically calculated and displayed according to the destination at checkout. - What if the lamp I received is damaged?
Please take a photo and contact our customer service staff within 48 hours after receiving the package, and we will arrange a reissue or return for you as soon as possible. - Can I return the product if I am not satisfied?
Sipora LLC supports applying for return or exchange within the specified time. For details, please refer to the return and exchange policy page or contact customer service for help.
